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The fine print

Terms of Service

Version 1.0 · Last updated March 2026

1. What Beatrix is

Beatrix is an AI-powered life guidance platform that uses your birth chart alongside psychological frameworks — including Stoicism, Jungian psychology, and attachment theory — to help you make better decisions about relationships, career, and identity.

By creating an account and using Beatrix, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. What Beatrix is not

Beatrix is not a substitute for professional therapy, medical advice, psychiatric treatment, or professional counselling.

The guidance Beatrix provides is based on AI interpretation of astrological and psychological frameworks. It is intended for personal reflection and self-exploration only. If you are experiencing a mental health crisis, please contact a qualified professional or your local emergency services immediately.

3. AI disclaimer

Beatrix uses advanced artificial intelligence technology to generate personalised guidance based on your birth chart and conversations. While we strive to provide thoughtful, meaningful responses:

  • Beatrix provides guidance, not professional advice
  • AI-generated responses may occasionally be inaccurate or incomplete
  • You are solely responsible for any decisions you make based on Beatrix's guidance
  • Beatrix does not predict the future — she helps you understand your patterns and make clearer choices

4. Your account

4.1 Eligibility

You must be at least 16 years old to use Beatrix. By creating an account, you confirm that you meet this requirement.

4.2 Accurate information

You agree to provide accurate birth data (date, time, and place of birth). The quality of Beatrix's guidance depends on the accuracy of this information.

4.3 Account security

You are responsible for maintaining the security of your account credentials. Notify us immediately at hello@askbeatrix.com if you suspect unauthorised access to your account.

5. Subscription and payments

5.1 Pricing

Beatrix is a subscription service at €29 per month (additional tiers at €19 and €49 may be available). All prices include VAT where applicable.

5.2 Billing

Subscriptions are billed monthly and auto-renew until cancelled. Payments are processed securely through Stripe. We do not store your payment card details.

5.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then.

5.4 Money-back guarantee

New subscribers may request a full refund within 7 days of their first payment, no questions asked. Contact hello@askbeatrix.com to request a refund.

6. Acceptable use

You agree not to:

  • Use Beatrix for any unlawful purpose
  • Attempt to reverse-engineer, extract, or replicate the AI models or prompts
  • Share your account credentials with others
  • Use Beatrix to generate content that is harmful, abusive, or harassing
  • Overwhelm the service with automated requests or scripts
  • Misrepresent Beatrix's guidance as professional therapy, medical, or legal advice

We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual property

7.1 Our content

The Beatrix name, brand, logo, design, and underlying technology are our intellectual property. You may not copy, modify, or distribute any part of the service without our written permission.

7.2 Your content

You retain ownership of all content you provide to Beatrix, including your conversation messages and birth data. By using the service, you grant us a limited licence to process this content solely for the purpose of providing the service to you.

8. Limitation of liability

To the maximum extent permitted by Dutch law:

  • Beatrix is provided “as is” without warranties of any kind, express or implied
  • We are not liable for any decisions you make based on Beatrix's guidance
  • Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim
  • We are not liable for indirect, incidental, special, consequential, or punitive damages

Nothing in these terms excludes liability for fraud, gross negligence, or any other liability that cannot be excluded under Dutch law.

9. Privacy

Your privacy matters deeply to us. Please read our Privacy Policy for full details on how we collect, use, and protect your personal data.

10. Governing law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms shall be submitted to the competent courts in the Netherlands.

11. Changes to these terms

We may update these Terms of Service from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of Beatrix after the effective date constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms of Service:

Email: hello@askbeatrix.com
Website: askbeatrix.com
Location: The Netherlands

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